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Monday, June 30, 2008

Customer Service People

I took the Princess and the Terrorist to the Library today. The Princess and myself have cards there from a few years ago but the Terrorist needed to get one. So I told the lady at the counter what I needed, and explained that I had lost mine and the Princess'. She pulls me up in the computer and said "This is the third one we have issued to you! You should keep up with them better!" I just stared at her until she decided I wasn't going to defend myself.

Now 3 cards in 15 years that I have been on and off again visiting the Library I don't think is to bad considering that I lose my AAA card at least once every 6 months. I still cannot get over the nerve of this lady. She was down right rude. If you hate your job that much and don't want to do it quit. Better yet re shelf books where you have little to no contact with the general public.

I would have paid them to get another card, it's not like I went in there expecting something for nothing. Nasty people like this is what brings to mind the mean old Librarian you see on tv. The one that if you breath to loud is all over you about making noise. Here I wanted my kids to have a nice positive experience and want to read, want to visit a place that lends books out for free. Instead they came away from the whole experience with thinking the Librarian is a Bitch

Yeah yeah I know I probably shouldn't have called her that while walking up to the second floor, but I was livid and rather than my normal reaction which is less pretty and always ends up causing a scene. I tried to be the bigger person here and walk away but sad to say I couldn't help that comment from popping out.

The lady in the children's section was much nicer than the Wicked Witch at the check out, so hopefully my kids will remember that instead. So now we are enrolled in the summer reading program and have all kinds of good stuff to read. It was very interesting what we all picked to check out.

The Princess picked something called Stink (not sure I want to know, but both of my kids got excited over it) and a book on the Battle of Bull Run.

The Terrorist of course is all about dinosaurs. So he picked two that had about 5 million words per page that I might help him struggle through before the next century.

And for my self I decided to go with the serial killers, all non-fiction. Yes I know sad, one would think I would get enough of the police crap at work, but I am obsessed with it. So I have 4 books ranging from forensics, motive and profiling. I am now in heaven.

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